Patient Access Representative

Nutex Health, Inc.; Post Falls (ID); On-site; USD 36,000 - 48,000; Full time

Job summary

Nutex Health, Inc. is seeking a Patient Access Representative in Post Falls to ensure smooth check-in and check-out processes in the Emergency Center. The role requires excellent communication and organizational skills and a commitment to patient confidentiality and safety.

The PAR will manage front desk duties, patient scheduling, and billing-related activities, while supporting a clean, welcoming environment and upholding hospital policies and procedures.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years as a Patient Access Representative in a hospital, ER, or clinic.
• Experience with medical registration, admitting and ER scheduling preferred.

Responsibilities

• Front desk: greet patients with a cheerful demeanor and direct them to needed services.
• Collect demographics and obtain signatures for billing accuracy; maintain logs.
• Handle phone inquiries professionally and maintain EMR records.
• Collect payments (co-pays, balances) and reconcile patient accounts.
• Help keep the facility clean and welcoming, including patient areas and restrooms.

Skills

Communication skills

Organizational skills

Education

High School Diploma or equivalent

Tools

EMR (Electronic Medical Records)

Job description

## Patient Access RepresentativeApplylocations: Post Fallstime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR100156Patient Access Representative### The Patient Access Representative (PAR) plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.**Shift:** Full time, Day-shift or Night-shift**Qualifications:*** High School Diploma or equivalent* Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic* Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred**Job Functions & Responsibilities:** 1. Front Desk Operations:* Greet patients and guests with a cheerful demeanor* Determine necessary services and direct patients accordingly* Collect demographic information and ensure proper signatures for billing accuracy* Maintain logs of patient information and manage phone inquiries professionally* Manage office supplies and maintain a clean and welcoming environment2. Financial Responsibilities:* Collect payments via cash, checks, and credit card for co-pays and account balances* Maintain an accurate financial ledger and perform daily reconciliation of patient accounts3. Facility Cleanliness:* Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms4. Communication Skills:* Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values5. Professional Development:* Attend monthly staff meetings and engage in performance improvement activities**Nonessential Job functions**:* Support patient care areas by ensuring appropriate supplies are stocked* Assist with patient restraint procedures and documentation as needed* Attend scheduled meetings as required**Job Competencies:*** Proficient in navigating and utilizing Electronic Medical Records (EMR)* Understanding and compliance with Hospital Policies and Procedures* Commitment to ongoing education and professional development