Patient Access Representative (PRN)

Topekahospital; Topeka (KS); On-site; USD 24,796 - 35,817; Part time

Job summary

Topekahospital is seeking a Patient Access Representative (PRN) for the Topeka ER. You will manage front desk check-in/check-out, collect demographics, and verify billing signatures to support efficient patient flow.

The role emphasizes strong communication, organization, confidentiality, and adherence to ER procedures. PRN status implies part-time, as-needed scheduling to maintain high service levels in the emergency center.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years in a Patient Access role in a hospital, ER, or clinic.
• Experience in medical registration, admitting and scheduling in ER preferred.

Responsibilities

• Greet patients and determine needed services at front desk.
• Collect demographic information and obtain signatures for billing.
• Maintain patient logs and answer phone inquiries professionally.
• Process payments and reconcile daily account activity.
• Maintain a clean, welcoming environment in the ER.

Skills

Communication skills

EMR proficiency

Customer service

Education

High School Diploma

Tools

EMR systems

Job description

## Patient Access Representative (PRN)Applylocations: Topeka ERtime type: Part timeposted on: Posted 27 Days Agojob requisition id: JR100062PRN Front DeskThe **Patient Access Representative (PAR)** plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.**QUALIFICATIONS REQUIRED*** High School Diploma or equivalent* Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic* Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred**ESSENTIAL JOB FUNCTIONS** **1.** **Front Desk Operations:*** Greet patients and guests with a cheerful demeanor* Determine necessary services and direct patients accordingly* Collect demographic information and ensure proper signatures for billing accuracy* Maintain logs of patient information and manage phone inquiries professionally* Manage office supplies and maintain a clean and welcoming environment**2. Financial Responsibilities:*** Collect payments via cash, checks, and credit card for co-pays and account balances* Maintain an accurate financial ledger and perform daily reconciliation of patient accounts**3. Facility Cleanliness:*** Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms**4. Communication Skills:*** Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values**5. Professional Development:*** Attend monthly staff meetings and engage in performance improvement activities**6. Other Duties:*** Assist management with additional tasks or projects as assigned**NONESSENTIAL JOB FUNCTIONS:*** Support patient care areas by ensuring appropriate supplies are stocked* Assist with patient restraint procedures and documentation as needed* Attend scheduled meetings as required**Job Competencies*** Proficient in navigating and utilizing Electronic Medical Records (EMR)* Understanding and compliance with Hospital Policies and Procedures* Commitment to ongoing education and professional development**Physical Requirements:*** Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility* Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance* Occasional: Climbing, Kneeling, Distinguishing colors* Rarely: Exposure to electric shock and confined spaces**Work Environment:*** OSHA Category I: Routine exposure to blood, bodily fluids, or other potentially infectious materials