Front Desk & Records Coordinator

Access Group; Little Rock (AR); On-site; USD 32,000 - 46,000; Full time

Job summary

ACCESS is seeking a Front Desk Administrative Assistant to greet clients, coordinate visits, and provide clerical support across departments. You will manage the lobby, answer calls, and ensure secure sign-in while delivering warm, professional service.

The role includes maintaining student and client records, performing data entry, processing enrollment paperwork, and assisting with scheduling, communications, and program activities under the Directors.

Qualifications

• High School Diploma or Equivalent required; Bachelor's degree preferred.
• Minimum of one year of experience in a similar role is preferred.
• Strong data entry and records management skills.

Responsibilities

• Greets clients, families, staff, and visitors as they enter the facility.
• Answers all incoming telephone calls in a pleasant and timely manner.
• Maintains client records and files charts.
• Opens, sorts, and distributes correspondence.
• Manages calendars and scheduling.
• Performs campus errands and assists with enrollment processes.

Skills

Customer service

Data entry

Verbal communication

Written communication

Organization

Attention to detail

Problem solving

Teamwork

Adaptability

Discretion

Contract management

Education

High School Diploma or Equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Email

Accounting software

Job description

ACCESS is seeking a Front Desk Administrative Assistant to greet clients, coordinate visits, and provide clerical support across departments. You will manage the lobby, answer calls, and ensure secure sign-in while delivering warm, professional service.

The role includes maintaining student and client records, performing data entry, processing enrollment paperwork, and assisting with scheduling, communications, and program activities under the Directors.