Front Desk & Records Coordinator

Cabarrus County School District; Concord (NC); On-site; USD 28,000 - 44,000; Full time

Job summary

Cabarrus County School District Facilities and Operations in Concord, North Carolina is seeking a Receptionist & Record Coordinator to provide professional front-office support and maintain records. The role coordinates visitors, vendors, calls, calendars, and reports, while handling confidential information.

The position reports to the Director of Facilities, requires a high school diploma (preferred) and strong communication skills, with competency in basic computer applications.

Qualifications

• High school diploma or equivalent preferred.
• Strong verbal and written communication skills.
• Basic computer skills, including emails, Microsoft Office, or similar software.

Responsibilities

• Greet and assist visitors, vendors, and customers professionally.
• Answer, screen, and route incoming phone calls.
• Schedule and confirm appointments and meetings for conference rooms.
• Respond to emails and general inquiries.
• Maintain calendars, records, and office files.
• Maintain an organized and welcoming reception area.
• Handle confidential information appropriately.
• Input and update work order information in a computerized maintenance record program and generate periodic reports.
• Maintain employee and school data.
• Assist in taking inventory counts of records.
• Obtain work order data, collect and summarize, furnish and transmit in the form of reports.
• Assist callers with work order input and provide routine information.
• File cards, correspondence, records, and related materials.
• Generate and distribute work orders.
• Manage work order system including employee training and re-direction of work orders as needed.
• Work with vendors/contractors to complete work orders when needed.
• Furnish reports based on work order data to meet the needs of supervisors.
• Close out work orders (update status, add technician labor and parts/purchases to work orders).
• Front office/receptionist responsibilities: key log, office supplies, assist with copier/fax machines.
• Manage Lobby Guard program for maintenance staff and check in all visitors/meeting attendees.

Skills

Verbal and written communication

Basic computer skills

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cabarrus County School District Facilities and Operations in Concord, North Carolina is seeking a Receptionist & Record Coordinator to provide professional front-office support and maintain records. The role coordinates visitors, vendors, calls, calendars, and reports, while handling confidential information.

The position reports to the Director of Facilities, requires a high school diploma (preferred) and strong communication skills, with competency in basic computer applications.