Front Desk & Records Clerk - Child Care Unit

Harnett County; Lillington (NC); On-site; USD 35,000 - 42,000; Full time

Job summary

Harnett County in North Carolina seeks an administrative assistant for the Child Care Unit. The role involves handling inquiries, processing eligibility, and maintaining the waiting list, while supporting caseworkers and ensuring timely service delivery.

The position emphasizes accuracy, confidentiality, and efficient processing of communications, forms, and records within a county office environment.

Qualifications

• High school diploma or equivalent with office experience.
• Ability to protect sensitive information and maintain confidentiality.
• Knowledge of standard office procedures and record keeping.

Responsibilities

• This employee handles incoming calls from customers and routes them to the appropriate caseworker.
• Assist with processing eligibility information and related documentation for clients.
• Maintain the child care subsidy waiting list and transfer cases as needed.
• Send out forms, letters and responses when necessary.
• Assist daily with filing, scanning, and mail handling; other duties as assigned.

Skills

Office procedures

Proofreading

Record keeping

Data entry

Communication with clients

Confidentiality

Balancing figures

Coordinate support staff

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Harnett County in North Carolina seeks an administrative assistant for the Child Care Unit. The role involves handling inquiries, processing eligibility, and maintaining the waiting list, while supporting caseworkers and ensuring timely service delivery.

The position emphasizes accuracy, confidentiality, and efficient processing of communications, forms, and records within a county office environment.