Child Support Front Desk & Records Specialist

Harnett County Business and Education Partnership; Lillington (NC); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Free health clinic

Job summary

The Child Support Office in Lillington, NC seeks an Office Assistant IV to support a specialized unit handling location of non-custodial parents, paternity establishment, and enforcement of support orders. You will perform clerical tasks, data entry, record keeping, and front-desk duties in a professional county office.

Location is in Lillington, NC. The role includes processing documents, preparing deposits, managing mail, and assisting with court filings.

Qualifications

• Thorough knowledge of Child Support Enforcement Program and related procedures.
• Strong grammar, vocabulary, spelling and office terminology for correspondence and reports.
• Ability to organize and summarize case information; work in a team environment.

Responsibilities

• Front desk reception and public contact duties; greet clients and route to the appropriate staff.
• Data entry into ACTS and maintain updated records and reports.
• Process court documents, prepare packets, and log distributed materials.

Skills

Public contact

Office organization

Communication

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

The Child Support Office in Lillington, NC seeks an Office Assistant IV to support a specialized unit handling location of non-custodial parents, paternity establishment, and enforcement of support orders. You will perform clerical tasks, data entry, record keeping, and front-desk duties in a professional county office.

Location is in Lillington, NC. The role includes processing documents, preparing deposits, managing mail, and assisting with court filings.