Front Desk Receptionist - Mental Health

SERV Behavioral Health System, Inc.; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in behavioral healthcare is seeking a dedicated Front Desk Receptionist. This full-time role involves greeting clients, managing office communications, and providing clerical support to ensure smooth operations. Ideal candidates will possess strong clerical skills, experience in data entry, and a commitment to customer service. Join a supportive team where your contributions help individuals achieve greater independence and satisfaction in their lives. If you're organized, proactive, and ready to make a difference, this opportunity is perfect for you.

Qualifications

• High School diploma or equivalent required.
• 1+ year experience in data entry and MS Office preferred.

Responsibilities

• Greet and assist visitors and clients at the office.
• Manage scheduling and appointments for clients needing support.

Skills

Data Entry

Clerical Skills

MS Office

Filing

Bookkeeping

Customer Service

Education

High School Diploma

Job description

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SERV, a well-established leader in behavioral healthcare in New Jersey, supports people with mental illness and/or intellectual/developmental disabilities as they achieve greater independence and life satisfaction through a wide range of services.

Job Summary

SERV is looking for a full-time day receptionist to join our team in our Clifton office. This position requires the applicant to be available for evening and weekend rotations though the standard hours are primarily daytime hours. The Receptionist will greet and assist visitors and clients of the organization, provide clerical services to the Office Manager and the Management team, and assist in serving as clerical and computer support to all the office staff.

Essential Duties & Responsibilities

• Duties include typing, filing, copying, handling of office equipment, telephones, data entry, chart audits, purchase orders, office supplies, and processing of bills, clients’ checks, and mail.
• Welcome guests, employees, and clients who arrive at the office, clarify the purpose of their visit, and direct them to the appropriate person.
• Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
• Send out and receive mail, documents, supplies, and packages.
• Distribute items to mailboxes and offices as requested.
• File and keep good records. Maintain office supplies and reorder as needed.
• Maintain an organized filing system.
• Manage a schedule for those needing support and schedule appointments as required.

Education, Knowledge, Skills & Abilities

• High School diploma or equivalent.
• Demonstrates appropriate clerical skills to perform job tasks.
• At least one year experience in data entry, MS Office, filing, and bookkeeping; medical office experience preferred.
• Performs other duties from time to time deemed appropriate by the supervisor.

Certificates, Licenses, Registrations

• Valid Driver's License

Physical Requirements

• Mobility and ability to bend and reach during an eight-hour day.
• Able to lift a minimum of 10 pounds.
• Visual and auditory acuity sufficient to evaluate information and maintain accurate records.
• Fine motor skills and legible and accurate writing of reports, daily correspondence, and presentation either manually or orally.

Salary

• $18.00 per hour.

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EEO STATEMENT

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Mental Health Care

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