Front Office Manager

CGS; New York (NY); On-site; USD 89,000 - 115,000; Full time

Job summary

An established industry player is looking for a dynamic Front Office Manager to support the legal mission of a federal agency. This role requires a proactive individual with extensive experience in office management and client interaction. The ideal candidate will coordinate senior management activities, manage correspondence, and ensure smooth daily operations. This position offers a chance to contribute to government innovation while working in a supportive environment that values professional growth and collaboration. If you are ready to take on a high-visibility role and make an impact, this opportunity is for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Flexible Spending Accounts

Paid Time Off

Federal Holidays

Qualifications

• 4+ years of supervisory and management experience required.
• Proficiency in MS Office Suite and document management essential.
• Exceptional communication skills and phone etiquette needed.

Responsibilities

• Coordinate senior management calls and meetings effectively.
• Manage correspondence and organize workload for senior management.
• Facilitate hybrid meetings and resolve technical issues.

Skills

Office Management

Client Interaction

Document Management

MS Office Suite

Proofreading

Multiline Phone System

Scheduling

Communication Skills

Education

Bachelor's Degree

Law Degree

Technical Certification

Tools

Zoom

MS Teams

E2 Application

Job description

Front Office Manager

Employment Type: Full-Time, Experienced

Department: Litigation Support

CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position offers an opportunity to demonstrate expertise in office management by providing managerial support and interacting effectively with clients and attorneys.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. We seek candidates who are excited to contribute to government innovation, value collaboration, and can anticipate the needs of others. Our environment supports professional growth through various learning opportunities.

Skills and Attributes for Success:

1. This is a high-level, high-visibility position requiring onsite presence 5 days a week.
2. The candidate must interact closely with high-level staff to complete assignments with minimal oversight.
3. Professional demeanor and strong work ethic are essential.
4. Only very experienced candidates with proven, long-term relevant experience will be considered; this is not an entry-level position.
5. Schedule and coordinate senior management calls and meetings via Zoom, MS Teams, etc.
6. Set up and facilitate hybrid meetings.
7. Coordinate with IT to resolve technical issues.
8. Make and reconcile travel arrangements using the E2 application (training provided) and adjust travel plans as needed.
9. Answer and direct incoming calls appropriately.
10. Coordinate site events with dignitaries and schedule with internal/external parties.
11. Manage correspondence and organize workload, processes, and physical spaces.
12. Schedule appointments and communicate on behalf of senior management as needed.

Qualifications:

1. Minimum of four years of progressively responsible supervisory and management experience, including effective communication with clients or attorneys.
2. Experience in front desk operations and interacting with the public via phone.
3. Proficiency in document management, MS Office Suite (PowerPoint, Word, Excel, Outlook).
4. Exceptional phone etiquette and multiline phone system experience.
5. Strong proofreading skills for typographical, grammatical, and spelling accuracy.
6. Experience managing daily office operations and supervising support staff.
7. Self-starter, quick learner, resourceful, and proactive.
8. Excellent oral and written communication skills.
9. Bachelor’s degree required; law degree, technical certification, or graduate degree preferred.

Our Commitment:

Contact Government Services (CGS) aims to simplify and improve government processes through innovative use of human, technical, and financial resources. We deliver tailored solutions with cutting-edge technology and top-tier personnel, committed to solving complex, dynamic challenges.

We have grown our government-contracting portfolio over the past seven years, building valuable partnerships founded on honesty, professionalism, and quality work.

We value honesty, professionalism, and quality service, and we offer a comprehensive benefits package including:

• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k) Plan
• Flexible Spending Accounts (Health, Dependent Care, Commuter)
• Paid Time Off and Federal Holidays

We are an Equal Opportunity Employer, considering applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join our team and be part of government innovation!

Explore more opportunities on our Job Board and learn about CGS at our website. For inquiries, contact us at [e-mail].

Salary Range: $89,301.33 - $114,816 per year