Front Office Manager

CGS; New York (NY); On-site; USD 89,000 - 115,000; Full time

Job summary

An established industry player is seeking a Front Office Manager to lead office operations and support a federal agency's legal mission. This pivotal role requires high-level management skills, strong communication, and the ability to interact with senior staff. The ideal candidate will thrive in a dynamic environment, coordinating meetings, managing travel logistics, and ensuring smooth daily operations. With a commitment to innovation and professional growth, this position offers a unique opportunity to contribute to government efficiency and effectiveness. Join a team that values collaboration and excellence in service.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Flexible Spending Accounts

Paid Time Off

Holidays

Qualifications

• 4+ years of supervisory and management experience required.
• Strong communication skills essential for client interactions.

Responsibilities

• Manage daily office operations and coordinate senior management meetings.
• Facilitate hybrid meetings and resolve technical issues.

Skills

Office Management

Client Interaction

Communication Skills

Technical Problem Solving

Travel Coordination

Meeting Facilitation

Multiline Phone Systems

MS Office Suite Proficiency

Education

Undergraduate Degree

Law Degree or Advanced Certification

Job description

Front Office Manager

Employment Type: Full-Time, Experienced

Department: Litigation Support

CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position offers an opportunity for candidates to demonstrate expertise in office management by providing managerial support and effectively interacting with clients or attorneys.

CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting-edge technology. We seek candidates who are excited to contribute to government innovation, value collaboration, and can anticipate the needs of others. Our environment supports professional growth through various learning opportunities.

Skills and Attributes for Success:

• This is a high-level, high-visibility position requiring onsite presence 5 days a week.
• The candidate must interact closely with high-level staff to complete assignments with minimal oversight.
• Professional demeanor, confidence, and a strong work ethic are essential.
• This role is critical to daily operations; only highly experienced candidates with proven, long-term relevant experience will be considered. This is not an entry-level position.
• Coordinate and schedule senior management calls and meetings via Zoom, MS Teams, etc.
• Set up and facilitate hybrid meetings.
• Work with IT to resolve technical issues.
• Make and reconcile travel arrangements using the E2 application (training provided).
• Manage travel expense reports and adjustments in E2.
• Answer and direct incoming calls appropriately.
• Coordinate site events with dignitaries and schedule meetings with internal and external parties.
• Manage correspondence and organize workload, processes, and physical spaces as needed.
• Schedule appointments and communicate on behalf of senior management.

Qualifications:

• Minimum four years of progressively responsible supervisory and management experience, with strong communication skills to interact with clients or attorneys.
• Experience handling front desk or public interactions via phone.
• Proficiency in ordering, maintaining, and reviewing documents for accuracy.
• Exceptional phone etiquette and experience operating multiline phone systems.
• Strong written communication skills, with experience reviewing text for typographical, grammatical, and spelling accuracy.
• Experience managing daily office operations and organization.
• Proficiency in MS Office Suite (PowerPoint, Word, Excel, Outlook).
• Supervisory experience in supporting staff.
• Ability to learn new applications quickly, be resourceful, and take initiative.
• Undergraduate degree required; law degree or advanced certification preferred.

Our Commitment:

Contact Government Services (CGS) aims to simplify and enhance government processes through innovative use of technology and talented personnel. We are committed to solving complex and dynamic problems.

We value honesty, professionalism, and quality work, fostering long-term partnerships and growth.

Benefits:

• Health, Dental, and Vision insurance
• Life Insurance
• 401(k) plan
• Flexible Spending Accounts (Health, Dependent Care, Commuter)
• Paid Time Off and holidays

Contact Government Services, LLC is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join our team and be part of government innovation!

Explore more opportunities: https://cgsfederal.com/join-our-team/

Learn more about CGS at https://www.cgsfederal.com or contact us at [e-mail]

Salary Range: $89,301.33 - $114,816 per year