Front Desk Receptionist

Health, LLC; Rocky Hill (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in women's health is seeking a Front Desk Receptionist to support its offices in a collaborative and growth-oriented environment. This full-time position emphasizes excellent customer service and the ability to handle multiple tasks efficiently. The ideal candidate will possess strong communication skills, a background in medical office settings, and a passion for patient care. Join a team that values positivity and teamwork while contributing to the health and wellness of the community. If you're ready to make a difference in a supportive atmosphere, this opportunity is for you.

Qualifications

• Strong background in customer service and handling multiple requests.
• Experience in a busy medical office preferred.

Responsibilities

• Greet patients and verify demographic and insurance information.
• Collect co-payments and schedule patients accurately.
• Participate in team efforts to achieve departmental goals.

Skills

Customer Service

Bilingual (Spanish)

EHR Software Proficiency

Analytical Thinking

Flexibility

Education

High School Diploma or GED

Tools

Electronic Medical Records Software

Job description

Women's Health CT is currently seeking a Full-time, Front Desk Receptionist to support the offices of Women's Health Group!

Position: Front Desk Receptionist
Location: Women's Health Group
Main Office: 2301 Silas Deane Hwy. Rocky Hill, CT 06067, with additional offices in Enfield and Hartford
Employment: Full-time, 40 hrs per week
Schedule: Monday- Friday, 8:00a- 5:00p
Reports to: Practice Manager

Job Summary:Women's Health Group is currently seeking a full-time front desk receptionist to join our team. The front desk receptionist will have a strong background of Customer Service and experience in handling multiple requests at one time. If you are looking for a work culture built on collaboration, professional growth, and positivity, than this is the perfect position for you.

Position duties and responsibilities:

• Serves as a representative of WHG, displaying kindness and respect in all interactions with patients, providers, outside vendors, and team members.
• Greet and initiate the Patient Check-In process by verifying new/existing patient demographic and insurance information.
• Verify patient insurance eligibility through our electronic medical records software to ensure active coverage.
• Collect/process patient co-payments and address outstanding balances at time of check in.
• Accurate scheduling of patients across multiple providers following practice guidelines
• Follow internal protocols regarding departmental communications
• Participate in proactive team efforts to achieve departmental and company goals
• Transportation a must – multiple facilities throughout Greater Hartford Area (Hartford, Rocky Hill and Enfield)
• Other duties as assigned by management

Skills/qualifications:

• High School Diploma or GED
• Bi-lingual in Spanish, preferred, not required
• Previous experience working in a busy medical office.
• Computer skills evidenced by proficiency and /or training with applicable EHR software
• Excellent customer service skills and experience with diffusing tense situations.
• Ability to successfully use analytical thinking while troubleshooting possible issues.
• Flexibility to cover all offices as needed, Hartford, Rocky Hill and Enfield.

Qualified candidates are encouraged to apply to learn more about all the position has to offer!

The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a job description constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.

Apply now for Front Desk Receptionist- Full-time- Women's Health Group- Rocky Hill/Hartford/Enfield

To apply, simply fill out the form below. Please include your name, email address, resume, and any additional comments you wish to include before submitting your application.