Remote Healthcare Receptionist

SARL ARTILEC; Alcoa (TN); Remote; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a friendly and tech-savvy Healthcare Receptionist to be the first point of contact for patients and partners. This part-time role involves managing high call volumes, greeting patients, and performing essential administrative duties. The ideal candidate will have experience with cloud-based phone systems like RingCentral and possess excellent communication skills. Join a dynamic team that values your contributions and offers opportunities for career advancement in a supportive environment. If you thrive in a fast-paced setting and are passionate about healthcare, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with Matching

Flexible Spending Account

Employee Assistance Program

Employee Discount

Referral Program

Qualifications

• Minimum of 1 year experience as a healthcare receptionist.
• Proven experience using RingCentral or similar VoIP platforms.

Responsibilities

• Answer and route a high volume of incoming calls using RingCentral.
• Greet patients and visitors in a warm and professional manner.
• Maintain front desk operations, including faxing, scanning, and filing documents.

Skills

Customer Service

Communication Skills

Multitasking

Organizational Skills

Bilingual (English/Spanish)

Education

High School Diploma

Tools

RingCentral

MS Office

Google Workspace

Job description

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DISCLAIMER: DO NOT APPLY IF YOU DON'T RESIDE IN THE UNITED STATES

DO NOT APPLY IF YOU ARE NOT LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES OF AMERICA

We are seeking a professional, friendly, and tech-savvy Healthcare Receptionist to serve as the first point of contact for our members, vendors, and partners. The ideal candidate will have prior experience using RingCentral or similar cloud-based phone systems, a strong background in customer service, and the ability to manage high call volumes efficiently and courteously.

Key Responsibilities

1. Phone & Communication:
   • Answer and route a high volume of incoming calls using the RingCentral phone system
   • Screen and direct calls appropriately, taking accurate messages when needed
   • Monitor voicemails and ensure timely callbacks and follow-ups
   • Provide information to callers regarding clinic hours, services, policies, and appointments
2. Patient Interaction:
   • Greet patients and visitors in a warm and professional manner
   • Check patients in and out, ensuring all information is accurate and complete
   • Assist with scheduling, rescheduling, and confirming appointments
   • Handle inquiries related to insurance, billing, and basic medical services
3. Administrative Duties:
   • Maintain front desk operations, including faxing, scanning, and filing documents
   • Verify insurance eligibility and collect co-pays or other payments
   • Maintain confidentiality of all patient records in compliance with HIPAA
   • Support clinical and administrative teams as needed with additional tasks

Qualifications

Required:

• Minimum of 1 year of experience as a healthcare receptionist
• Proven experience using RingCentral or similar VoIP platforms
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Proficient in basic office software (e.g., MS Office, Google Workspace)

Preferred:

• Bilingual (English/Spanish or other languages) is a plus
• Knowledge of medical terminology

Compensation & Benefits

• Hourly rate of $18.00
• Health, dental, and vision insurance options
• Paid time off and holidays
• Opportunities for career advancement and training

Additional Benefits

• 401(k) with matching
• Dental and vision insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health and life insurance
• Paid time off
• Referral program

Schedule

• 8-hour shifts
• Monday to Friday

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative