Dental Office Front Desk Receptionist- Full time

Draarondental; Waldwick (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in dental care is seeking a dedicated Dental Office Front Desk Receptionist to join their team. In this full-time role, you will be the welcoming face of the office, providing exceptional customer service while managing calls and scheduling appointments. You will also assist with instrument sterilization and maintain a clean, organized reception area. This position offers a supportive work environment that values a healthy work-life balance and provides paid training. If you are friendly, dependable, and possess strong communication skills, this opportunity is perfect for you.

Benefits

Competitive Pay

Healthy Work-Life Culture

Paid Training

Flexible Scheduling

Qualifications

• High school diploma or GED required; post-secondary training preferred.
• Two years of relevant experience preferred.

Responsibilities

• Greet patients and visitors warmly and helpfully.
• Manage inbound calls and schedule appointments.
• Assist with billing and insurance processing.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Eaglesoft Software

Computer Skills

Education

High School Diploma or GED

Post-Secondary Training

Tools

Eaglesoft

Job description

Dental Office Front Desk Receptionist - Full Time

Join us to apply for the Dental Office Front Desk Receptionist - Full Time role at Angela Aaron DDS.

Job Summary

The Front Desk Receptionist is responsible for greeting visitors and delivering exceptional customer service. This includes answering calls, addressing visitor questions, and creating a welcoming environment. The role also involves training in instrument sterilization and room turnover when needed.

Compensation

Depends on skill and experience.

Office Hours

Mon 9am-5pm, Tues 12pm-8pm, Wed 11am-6pm, Thurs 9am-5pm, Fri 9am-3pm.

Responsibilities

• Greet patients and visitors warmly and helpfully.
• Review patient fees, benefits, and exclusions.
• Manage inbound calls and route them properly.
• Schedule and confirm appointments.
• Assist with instrument sterilization and room turnover after training.
• Help with billing and insurance processing.
• Maintain a clean and organized office and reception area, ensuring HIPAA compliance.
• Attend staff meetings, trainings, and educational sessions.
• Update insurance information accurately.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED required; post-secondary training preferred.
• Two years of relevant experience preferred.
• Helpful attitude and friendly demeanor.
• Professional, dependable, and excellent communication skills.
• Strong customer service and problem-solving skills, with ability to stay calm under stress.
• Experience with Eaglesoft software is a plus.
• Strong computer and internet skills.

Benefits

• Competitive pay.
• Healthy work-life culture.
• Paid training.
• Flexible scheduling.

About Us

We provide general and cosmetic dental services for all ages, aiming to create perfect smiles in a safe, positive environment. Our office features the latest technology including scanning, milling, intraoral imaging, and digital charting.

We are an equal opportunity employer committed to diversity and inclusion, prohibiting discrimination and harassment based on protected characteristics.