Remote Healthcare Receptionist

SARL ARTILEC; Waterford (CT); Remote; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a friendly and tech-savvy Healthcare Receptionist to be the first point of contact for patients and partners. This role involves managing high call volumes, greeting patients warmly, and performing essential administrative duties. With competitive hourly pay and a range of benefits, this position offers a great opportunity for those looking to advance their careers in a supportive environment. If you thrive in a fast-paced setting and have a passion for helping others, this might be the perfect fit for you.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Flexible spending account

Employee assistance program

Referral program

Employee discount

Opportunities for career advancement

Qualifications

• 1+ years of experience as a receptionist in healthcare.
• Proven experience using RingCentral or similar VoIP platforms.

Responsibilities

• Answer and route high volume of calls using RingCentral.
• Greet patients and manage check-in/out processes.

Skills

RingCentral

Customer Service

Communication Skills

Organizational Skills

Multitasking

Basic Office Software

Education

High School Diploma

Tools

MS Office

Google Workspace

Job description

Join to apply for the Remote Healthcare Receptionist role at SARL ARTILEC

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Join to apply for the Remote Healthcare Receptionist role at SARL ARTILEC

DISCLAIMER: DO NOT APPLY IF YOU DON'T RESIDE IN THE UNITED STATES

DO NOT APPLY IF YOU ARE NOT LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES OF AMERICA

We are seeking a professional, friendly, and tech-savvy Healthcare Receptionist to serve as the first point of contact for our members, vendors, and partners. The ideal candidate will have prior experience using RingCentral or similar cloud-based phone systems, a strong background in customer service, and the ability to manage high call volumes efficiently and courteously.

Key Responsibilities

1. Phone & Communication:
   • Answer and route a high volume of incoming calls using the RingCentral phone system
   • Screen and direct calls appropriately, taking accurate messages when needed
   • Monitor voicemails and ensure timely callbacks and follow-ups
   • Provide information to callers regarding clinic hours, services, policies, and appointments
2. Patient Interaction
   • Greet patients and visitors in a warm and professional manner
   • Check patients in and out, ensuring all information is accurate and complete
   • Assist with scheduling, rescheduling, and confirming appointments
   • Handle inquiries related to insurance, billing, and basic medical services
3. Administrative Duties
   • Maintain front desk operations, including faxing, scanning, and filing documents
   • Verify insurance eligibility and collect co-pays or other payments
   • Maintain confidentiality of all patient records in compliance with HIPAA
   • Support clinical and administrative teams as needed with additional tasks

Qualifications

• Required:
• Minimum of 1 year of experience as a receptionist in a healthcare setting
• Proven experience using RingCentral or similar VoIP communication platforms
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Comfortable multitasking in a fast-paced environment
• Proficient in using basic office software (e.g., MS Office, Google Workspace)

Preferred

• Bilingual (English/Spanish or other languages) a plus
• Knowledge of medical terminology

Compensation & Benefits

• Competitive hourly rate of $18.00
• Health, dental, and vision insurance options
• Paid time off and holidays
• Opportunities for career advancement and training

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative