Remote Healthcare Receptionist

SARL ARTILEC; Huntsville (AL); Remote; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a friendly and tech-savvy Healthcare Receptionist to be the first point of contact for members and partners. In this part-time role, you'll manage high call volumes using a cloud-based phone system, greet patients warmly, and handle administrative tasks with precision. This position offers a competitive hourly rate and a range of benefits, including health insurance and paid time off. If you thrive in a fast-paced environment and have a passion for customer service, this opportunity is perfect for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with Matching

Employee Assistance Program

Flexible Spending Account

Employee Discounts

Referral Program

Qualifications

• Minimum of 1 year experience as a healthcare receptionist.
• Proven experience using RingCentral or similar VoIP platforms.
• Excellent communication and interpersonal skills.

Responsibilities

• Answer and route a high volume of incoming calls using RingCentral.
• Greet patients and visitors in a warm and professional manner.
• Maintain front desk operations, including faxing and filing documents.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Proficiency in MS Office

Bilingual (English/Spanish)

Education

High School Diploma

Tools

RingCentral

Google Workspace

Job description

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DISCLAIMER: DO NOT APPLY IF YOU DON'T RESIDE IN THE UNITED STATES

DO NOT APPLY IF YOU ARE NOT LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES OF AMERICA

We are seeking a professional, friendly, and tech-savvy Healthcare Receptionist to serve as the first point of contact for our members, vendors, and partners. The ideal candidate will have prior experience using RingCentral or similar cloud-based phone systems, a strong background in customer service, and the ability to manage high call volumes efficiently and courteously.

Key Responsibilities

Phone & Communication:

• Answer and route a high volume of incoming calls using the RingCentral phone system
• Screen and direct calls appropriately, taking accurate messages when needed
• Monitor voicemails and ensure timely callbacks and follow-ups
• Provide information to callers regarding clinic hours, services, policies, and appointments

Patient Interaction

• Greet patients and visitors in a warm and professional manner
• Check patients in and out, ensuring all information is accurate and complete
• Assist with scheduling, rescheduling, and confirming appointments
• Handle inquiries related to insurance, billing, and basic medical services

Administrative Duties

• Maintain front desk operations, including faxing, scanning, and filing documents
• Verify insurance eligibility and collect co-pays or other payments
• Maintain confidentiality of all patient records in compliance with HIPAA
• Support clinical and administrative teams as needed with additional tasks

Qualifications

Required:

• Minimum of 1 year of experience as a healthcare receptionist
• Proven experience using RingCentral or similar VoIP platforms
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Proficiency in basic office software (e.g., MS Office, Google Workspace)

Preferred:

• Bilingual (English/Spanish or other languages) is a plus
• Knowledge of medical terminology

Compensation & Benefits

• Hourly rate of $18.00
• Health, dental, and vision insurance options
• Paid time off and holidays
• Opportunities for career advancement and training

Additional Benefits

• 401(k) with matching
• Dental insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health and life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule

• 8-hour shifts
• Monday to Friday

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

Industries

• Construction

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