Front Desk Receptionist

Benjamin Salon; New York (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

Benjamin Salon is seeking an energetic Front Desk Receptionist to be the welcoming face of our organization. You will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities.

Responsibilities include greeting visitors, handling multi-line calls, data entry, filing, and assisting with office management while maintaining a positive, professional atmosphere for clients and team members alike.

Qualifications

• Proven office experience with strong organizational skills.
• Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, and data entry.
• Experience with multi-line phone systems and professional phone communication is essential.
• Bilingual abilities are highly desirable to assist diverse client needs effectively.
• Strong clerical skills such as proofreading, typing accuracy, and document formatting are required.
• Demonstrated customer service skills with the ability to handle multiple tasks efficiently in a fast-paced environment.
• Prior experience in front desk or administrative roles is preferred; personal assistant experience is a plus.

Responsibilities

• Greet visitors, clients, and vendors with professionalism and a friendly attitude, ensuring a positive first impression.
• Manage multi-line phone systems to handle incoming calls efficiently, directing inquiries to appropriate departments or personnel.
• Maintain accurate data entry records using spreadsheets and productivity software such as Microsoft Office and Word processing tools.
• Handle clerical tasks including filing, proofreading, document preparation, and managing correspondence with attention to detail.
• Support office management duties by organizing schedules, coordinating appointments, and maintaining supplies inventory.
• Utilize computer skills and technical proficiency to operate office equipment, update databases like QuickBooks, and ensure overall office productivity.
• Provide customer support through effective communication, phone etiquette, and prompt resolution of inquiries or issues.

Skills

Office experience

Microsoft Office

Multi-line phone systems

Bilingual abilities

Typing accuracy

Customer service

Data entry

Tools

Microsoft Office

QuickBooks

Job description

Front Desk Receptionist

Job Description

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization.

In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your enthusiasm and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team.

Responsibilities

• Greet visitors, clients, and vendors with professionalism and a friendly attitude, ensuring a positive first impression.
• Manage multi-line phone systems to handle incoming calls efficiently, directing inquiries to appropriate departments or personnel.
• Maintain accurate data entry records using spreadsheets and productivity software such as Microsoft Office and Word processing tools.
• Handle clerical tasks including filing, proofreading, document preparation, and managing correspondence with attention to detail.
• Support office management duties by organizing schedules, coordinating appointments, and maintaining supplies inventory.
• Utilize computer skills and technical proficiency to operate office equipment, update databases like QuickBooks, and ensure overall office productivity.
• Provide customer support through effective communication, phone etiquette, and prompt resolution of inquiries or issues.

Qualifications

• Proven office experience with strong organizational skills and familiarity with office management practices.
• Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, and data entry.
• Experience with multi-line phone systems and professional phone communication is essential.
• Bilingual abilities are highly desirable to assist diverse client needs effectively.
• Strong clerical skills such as proofreading, typing accuracy, and document formatting are required.
• Demonstrated customer service skills with the ability to handle multiple tasks efficiently in a fast-paced environment.
• Prior experience in front desk or administrative roles is preferred; personal assistant experience is a plus.

Join us in creating a welcoming atmosphere where professionalism meets enthusiasm! This role offers the chance to develop vital administrative skills while supporting a vibrant team dedicated to excellence in service delivery.