Front Desk Receptionist

Minnesota Oncology; Maplewood (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a Front Desk Receptionist to join their dynamic team. This entry-level role is perfect for individuals passionate about delivering exceptional patient care. You will be the first point of contact for patients, ensuring a warm welcome and efficient registration process. The ideal candidate will possess strong communication and organizational skills, thrive in a fast-paced environment, and contribute to a supportive team atmosphere. With a commitment to diversity and inclusion, this organization offers a competitive benefits package and opportunities for career growth.

Benefits

Medical

Dental

Vision

Free Life Insurance

Generous Paid Time Off (PTO)

Free Short-term and Long-term Disability Coverage

401k plan with company contribution

Wellness program

Tuition Reimbursement

Employee Assistance Program

Qualifications

• Entry-level position requiring 0-3 years of experience in a medical setting.
• High school diploma or equivalent is required.

Responsibilities

• Greets patients and visitors in a professional manner.
• Registers new patients and updates demographic information.
• Collects co-pays and maintains the lobby area.

Skills

Customer Service

Communication Skills

Organizational Skills

Data Entry

Education

High School Diploma

Job description

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Overview

Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference.

Overview

Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference.

Come join this dynamic team who is passionate about providing exceptional care to our patients.

Why Work for Us?

We offer a competitive benefits package that includes -

• Medical
• Dental
• Vision
• Free Life Insurance
• Generous Paid Time Off (PTO) Plan
• Free Short-term and Long-term Disability Coverage
• 401k plan with company contribution
• Wellness program that rewards your healthy lifestyle
• Tuition Reimbursement
• Employee Assistance Program and Discount Program to some of your favorite retailers
• Free Parking
• Career Growth and Development
• Supportive Team and Resources
  
  

Scope

Responsibilities

Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.
• Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Distributes condolence cards to patients families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
  
  

Qualifications

MINIMUM QUALIFICATIONS:

High school diploma or equivalent required. Position is entry level and requires 0-3 years experience, preferably in a medical setting.

Salary

$19.50-$25.00/hour

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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