Medical Front Desk Receptionist

New York Health; New York (NY); On-site; Full time

Job summary

Join a leading healthcare team as a Medical Front Desk Receptionist in Brooklyn, NY. You will be the first point of contact for patients, ensuring a welcoming and efficient experience. Your role includes managing appointments, maintaining patient records, and supporting office operations. With a commitment to compassionate care, you'll be part of a team dedicated to promoting lifelong wellness. Enjoy competitive pay starting at $24 per hour and comprehensive benefits from day one.

Benefits

Health Insurance

Dental

Vision

Life Insurance

Short-term disability

Long-term disability

401k Plan

Generous PTO

8 paid holidays

Qualifications

• At least 2 years of patient-facing reception experience.
• 1 year of EMR experience preferred.

Responsibilities

• Welcome patients and assist with appointment scheduling.
• Maintain patient records and ensure HIPAA compliance.
• Handle daily office operations and financial transactions.

Skills

Communication

Customer Service

Teamwork

Russian Speaking

Education

High School Diploma

Bachelor's Degree

Tools

EMR

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description

Medical Front Desk Receptionist

Location: Brooklyn, NY

Organization: New York Health (NYH) - Urology

Why Join Us?

New York Health (NYH) is revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With advanced facilities and a commitment to personalized healthcare, NYH is raising the standard for patient care in our communities. Join us in our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

In This Role, You Will

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co-pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.
• Perform tasks as assigned for special projects.

We Require

• High School diploma with at least 2 years of patient-facing reception experience.
• Bachelor's Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1 year of EMR experience - Preferred.
• Russian Speaking - Preferred.

What We Offer

Salary: Starting at $24 per hour

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nyhealth.com

Follow us on Facebook: NYH on Facebook

*New York Health is an Equal Opportunity Employer.*