Front Desk Receptionist

The College of Health Care Professions

Houston (TX)

On-site

USD 20,664,000 - 26,174,000

Full time

4 days ago

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Benefits offered by this job

Medical, Dental, and Vision

401(k) with Employer Match

Employer-Paid Life Insurance

Short-Term and Long-Term Disability

Paid Holidays + Floating Holiday

Tuition Assistance Program

Referral Bonus Program

Professional growth and development

Job summary

The College of Health Care Professions (CHCP) is seeking a professional, friendly, and organized Receptionist to serve as the first point of contact for students, employees, visitors, and community members. This full-time, on-site position supports Admissions and campus operations in a busy, student-focused environment.

Responsibilities include greeting guests, handling calls, processing inquiries, supporting Admissions events, data entry, and general admin tasks.

Qualifications

High school diploma or equivalent.
Experience with a multi-line telephone system or busy switchboard preferred.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Strong organizational and time-management skills.
Professional and courteous telephone manner.
Basic computer skills and ability to learn new systems.
Ability to type a minimum of 30 words per minute.
Ability to handle multiple tasks and prioritize responsibilities in a busy environment.
Professional appearance and demeanor.
Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

Greet students, employees, visitors, and guests in a friendly, welcoming, and professional manner.
Serve as the first point of contact for the campus and provide excellent customer service.
Answer incoming calls, route calls promptly and accurately, and direct callers to the appropriate staff member or voicemail.
Take accurate and professional messages when needed.
Maintain a professional and welcoming reception area.
Process and distribute prospective student and lead inquiries to Admissions.
Assist with Admissions events, including open houses, orientations, high school field trips, and other recruitment activities.
Facilitate and proctor Admissions assessments.
Provide administrative support to the Admissions Department as needed.
Perform data entry and assist with special projects.
Assist with direct mail and bulk mail projects.
Manage local campus purchase orders.
Order and maintain office supplies.
Order and maintain student scrub inventory.
Collect vendor invoices and packing slips for submission to Corporate Accounting.
Maintain copiers and ensure they are stocked with paper, staples, and toner.
Maintain the campus phone extension list.
Coordinate maintenance requests with building management.
Manage shipping and receiving of campus packages.
Perform other duties as assigned.

Skills

multi-line telephone system

customer service

verbal communication

written communication

organizational skills

time-management

typing 30 wpm

confidentiality

Education

High school diploma or equivalent

Job description

Employment Type: Full-Time
Schedule: Monday–Thursday, 11:00 AM–8:00 PM; Friday, 8:00 AM–4:00 PM; Some Saturdays
Work Setting: On-Site

Join CHCP as a Receptionist

Employment Type: Full-Time
Schedule: Monday–Thursday, 11:00 AM–8:00 PM; Friday, 8:00 AM–4:00 PM; Some Saturdays
Work Setting: On-Site

Join CHCP as a Receptionist

The College of Health Care Professions (CHCP) is seeking a professional, friendly, and organized Receptionist to serve as the first point of contact for students, employees, visitors, and members of the community.

The Receptionist is responsible for providing excellent customer service, managing incoming calls and visitors, supporting Admissions activities, and assisting with a variety of administrative and campus operations.

The ideal candidate is dependable, professional, organized, and comfortable working in a busy, student-focused environment.

What You'll Do

Front Desk & Customer Service

Greet students, employees, visitors, and guests in a friendly, welcoming, and professional manner.
Serve as the first point of contact for the campus and provide excellent customer service.
Answer incoming calls, route calls promptly and accurately, and direct callers to the appropriate staff member or voicemail.
Take accurate and professional messages when needed.
Maintain a professional and welcoming reception area.

Admissions Support

Process and distribute prospective student and lead inquiries to the appropriate Admissions team members in a timely and accurate manner.
Assist with Admissions events, including open houses, orientations, high school field trips, and other recruitment activities.
Facilitate and proctor Admissions assessments.
Provide administrative support to the Admissions Department as needed.

Administrative & Campus Support

Perform data entry and assist with special projects.
Assist with direct mail and bulk mail projects.
Manage local campus purchase orders.
Order and maintain office supplies.
Order and maintain student scrub inventory.
Collect vendor invoices and packing slips for submission to Corporate Accounting.
Maintain copiers and ensure they are stocked with paper, staples, and toner.
Maintain the campus phone extension list.
Coordinate maintenance requests with building management.
Manage shipping and receiving of campus packages.
Perform other duties as assigned.

Required Qualifications

High school diploma or equivalent.
Previous experience working with a multi-line telephone system or busy switchboard preferred.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Strong organizational and time-management skills.
Professional and courteous telephone manner.
Basic computer skills and ability to learn new systems.
Ability to type a minimum of 30 words per minute.
Ability to handle multiple tasks and prioritize responsibilities in a busy environment.
Professional appearance and demeanor.
Ability to maintain confidentiality and handle sensitive information appropriately.

What We're Looking For

The ideal candidate is:

Friendly and approachable with a strong customer-service mindset.
Professional and dependable when interacting with students, staff, and visitors.
Organized and detail-oriented with strong follow-through.
Comfortable in a fast-paced environment and able to manage multiple responsibilities.
Team-oriented and willing to assist with a variety of campus needs.
Punctual and flexible with the ability to work the required schedule, including some Saturdays.

Why Join CHCP?

At CHCP, our team members play an important role in creating a positive experience for students and supporting the success of our campuses.

As a Receptionist, you'll have the opportunity to interact with students and staff every day while supporting Admissions and the overall operations of the campus.

Benefits