Front Desk Receptionist

Aston Carter; Forest Grove (OR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid Time Off

Job summary

Aston Carter is seeking a Front Desk Receptionist to provide clerical, administrative, and customer service support. You will be the first point of contact for visitors and callers, manage front office operations, and help coordinate information across departments.

The role requires strong organizational skills, proficiency in MS Office, and a professional phone presence to ensure smooth communications and service delivery. This is an onsite, contract-to-hire position based in Forest Grove, OR.

Qualifications

• Minimum 1 year of front desk or receptionist experience interacting with customers.
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Strong customer service skills with a professional phone presence.
• Data entry and word processing with accurate typing.
• Excellent organization and filing/record-keeping abilities.
• Experience with calendaring and coordinating schedules.

Responsibilities

• Answer telephone calls and forward to appropriate personnel.
• Provide information about the organization, including address and directions.
• Retrieve messages from voicemail and forward to staff promptly.
• Welcome on-site visitors and announce to the appropriate personnel.
• Route mail and manage office communications.
• Maintain conference rooms and kitchen areas in a clean, organized state.
• Create and print correspondence and reports as needed.
• Assist in handling customer orders and distribute information to departments.
• Perform general clerical duties and basic administrative tasks.

Skills

Front desk experience

MS Office

Customer service

Data entry

Organization

Calendaring

Basic math

Communication

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

Job Title: Front Desk Receptionist

Job Description

The Front Desk Receptionist provides clerical, administrative, and customer service support to multiple departments by accurately computing, classifying, recording, and verifying information. This role serves as the primary point of contact for visitors and callers, manages front office operations, and ensures smooth communication and coordination throughout the organization.

Responsibilities

• Answer incoming telephone calls, determine the purpose of each call, and promptly forward callers to the appropriate personnel or department.
• Provide callers with accurate information about the organization, including address, directions, and general details.
• Retrieve messages from voicemail and ensure they are forwarded to the appropriate personnel in a timely manner.
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Welcome on-site visitors, determine the nature of their business, and announce visitors to the appropriate personnel.
• Retrieve, sort, and route incoming and outgoing mail to the correct departments or individuals.
• Maintain conference rooms and kitchen areas in a clean, organized, and ready-to-use condition.
• Create and print correspondence, reports, and other documents as needed to support various departments.
• Receive customer orders and generate the appropriate information to be distributed to relevant departments.
• Perform general clerical duties such as filing, photocopying, collating documents, and maintaining organized records.
• Drive to various locations to pick up needed materials and supplies for the organization.
• Order food and coordinate arrangements for company events and meetings.
• Assist employees, vendors, clients, and customers by answering questions related to accounts, procedures, and services.
• Operate in accordance with established standards, procedures, and applicable laws and regulations.
• Continuously update job knowledge by learning new procedures, systems, and tools as needed.
• Perform other duties as assigned to support office operations and departmental needs.

Essential Skills

• At least 1 year of experience working at a front desk or in a receptionist role interacting directly with customers.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Strong customer service skills with a professional, friendly, and confident phone presence.
• Experience with data entry and word processing, including accurate and efficient typing.
• Ability to perform filing and record-keeping tasks with strong attention to organization.
• Administrative support experience, including calendaring and coordinating schedules.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Accuracy and attention to detail when handling information, documentation, and customer interactions.
• Strong communication skills via phone, email, and in-person, with clear and professional demeanor.
• Ability to apply common sense understanding to carry out detailed but straightforward written or oral instructions.
• Well-organized approach to managing multiple tasks, priorities, and requests.

Additional Skills & Qualifications

• High school diploma or general education degree (GED), or one year of related experience and/or training, or an equivalent combination of education and experience.
• Experience in executive administrative support, including handling calendars and coordinating meetings, is beneficial.
• Aptitude for working with numbers and basic calculations in support of office and administrative tasks.
• Ability to function effectively in a fast-paced environment while maintaining a calm and professional demeanor.
• Willingness to constantly update job knowledge and learn from a team with deep industry expertise.

Work Environment

This role is based in a small, family-oriented company with a positive, supportive culture and strong employee tenure. The environment encourages learning and professional growth, with opportunities to expand skills alongside a knowledgeable team in a growing organization. The position is primarily office-based at the front desk, with regular use of computers and Microsoft Office applications for administrative and customer service tasks. At times, the receptionist will be out on the production floor assisting with tagging parts and equipment, requiring comfort with moving between office and warehouse or shop areas. The company operates in a specialized segment of the power line industry and has plans to expand its facilities and operations over the next several years, offering a stable and growth-focused workplace.

Job Type & Location

This is a Contract to Hire position based out of Forest Grove, OR.

Pay And Benefits

The pay range for this position is $20.00 - $24.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Forest Grove, OR.

Application Deadline

This position is anticipated to close on Nov 10, 2026.

Workplace Type

This is a fully onsite position in Forest Grove,OR.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.