Front Desk & Program Admin Support

True Mission HR; Orange (CA); On-site; USD 49,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Dental & Vision

Paid vacation

Paid sick leave

Paid holidays

Job summary

Mariposa Women and Family Center is seeking a dynamic clerical support staff member to assist the CalWORKs program with administrative and front-desk duties, data entry, and records management.

You will greet clients, answer calls, coordinate scheduling, and help maintain confidential information while supporting counselors and program staff.

This in-office role requires strong communication, organization, and a commitment to compassionate, family-centered care.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum of one year of related clerical or customer service experience.
• Proficiency with data entry and basic computer skills.
• Experience with EMR or county data systems is a plus.
• Ability to maintain confidentiality.

Responsibilities

• Greet and assist customers and staff at the front desk.
• Answer phones, respond to inquiries, and direct callers.
• Perform data entry and maintain program records.
• Coordinate childcare schedules and activities.
• Monitor referrals, intakes, discharges, and caseload statistics.
• Assist counselors with outreach and intake appointments.
• Maintain compliance with County mandates and surveys.
• Prepare monthly and yearly program reports.
• Provide friendly, professional customer service.

Skills

Data entry

Customer service

Front desk

Office software

Multitasking

Communication

Confidentiality

Bilingual Spanish (preferred)

Education

High School Diploma (or equivalent)

Some college

Tools

HCA IRIS

EXYM

Job description

Mariposa Women and Family Center is seeking a dynamic clerical support staff member to assist the CalWORKs program with administrative and front-desk duties, data entry, and records management.

You will greet clients, answer calls, coordinate scheduling, and help maintain confidential information while supporting counselors and program staff.

This in-office role requires strong communication, organization, and a commitment to compassionate, family-centered care.