Front Desk Pro: Welcoming Guests | Weekly Pay + PTO

mcrhotels.com; El Paso (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance - 30+

Job summary

TownePlace Suites El Paso is seeking a Front Desk Agent to greet guests upon arrival and assist throughout their stay with a friendly, efficient service style.

The role emphasizes accurate check-in/out, awareness of promotions, and handling guest requests with a positive, can-do attitude. Suitable for candidates with hospitality experience who can thrive in a busy hotel environment in El Paso, TX.

Qualifications

• Experience in hospitality, service, franchise or related field preferred.
• A positive attitude and willingness to learn.
• Ability to understand and follow established guidelines.
• Ability to perform well under stress.
• Strong listening, conflict resolution and communication skills.
• Desire to serve guests with hospitality.

Responsibilities

• Check-in/out efficiently and contact guests after check-in to ensure satisfaction.
• Keep updated on room rates and promotions.
• Receive and note all incoming mail per daily shift checklist.

Skills

Can-Do Attitude

Follow Guidelines

Pace under Pressure

Listening & Conflict Resolution

Communication Skills

Hospitality & Guest Service

Job description

TownePlace Suites El Paso is seeking a Front Desk Agent to greet guests upon arrival and assist throughout their stay with a friendly, efficient service style.

The role emphasizes accurate check-in/out, awareness of promotions, and handling guest requests with a positive, can-do attitude. Suitable for candidates with hospitality experience who can thrive in a busy hotel environment in El Paso, TX.