Guest Services Pro - Flexible Schedule & Growth Path

Hotel Equities; El Paso (TX); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

401(k)

Flexible spending account

Job summary

A leading hospitality management company is searching for a Guest Services Representative for their hotel in El Paso, Texas. This role involves welcoming guests, managing inquiries, and handling reservations with a focus on customer satisfaction. The ideal candidate will have strong communication skills and knowledge of hotel offerings. Competitive pay ranges from $14.00 to $15.00 an hour, based on experience. The company promotes a team-driven culture and offers various employee benefits.

Qualifications

• Excellent verbal and written communication skills.
• Basic computer skills to facilitate communication.
• Extensive knowledge of hotel services and local attractions.

Responsibilities

• Greet and welcome guests upon arrival.
• Assist guests with inquiries regarding hotel services.
• Handle guest complaints and ensure satisfaction.

Skills

Communication skills

Customer service

Basic math skills

Education

High School diploma or equivalent

Job description

A leading hospitality management company is searching for a Guest Services Representative for their hotel in El Paso, Texas. This role involves welcoming guests, managing inquiries, and handling reservations with a focus on customer satisfaction. The ideal candidate will have strong communication skills and knowledge of hotel offerings. Competitive pay ranges from $14.00 to $15.00 an hour, based on experience. The company promotes a team-driven culture and offers various employee benefits.