Front Desk Pro - NYC Luxury Hotel

Hotel Talent New York City; New York (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

Hotel Talent New York City is seeking Front Desk Agents to be the vibrant heartbeat of our luxury property in Manhattan. You will greet guests, handle check-ins and check-outs, and process transactions with warmth and professionalism.

Fluency in English is essential, and you should be comfortable with standard hotel software while maintaining accuracy with cash and credit card transactions. This role offers clear career progression from Front Office Supervisor toward Assistant Front Office

Qualifications

• Excellent English communication skills and fluency in reading, writing, and speaking.
• Comfortable with computer software and accurate with cash and card transactions.
• Able to move for extended periods and lift up to 20 pounds.

Responsibilities

• Greet guests in person and over the phone with warmth and enthusiasm.
• Handle check-ins and check-outs with accuracy and courtesy.
• Process transactions including cash and credit card payments.
• Assist guests with requests and solve problems to ensure a memorable stay.

Skills

English fluency

Written & spoken English

Computer skills

Cash handling accuracy

Tools

POS software

Job description

Hotel Talent New York City is seeking Front Desk Agents to be the vibrant heartbeat of our luxury property in Manhattan. You will greet guests, handle check-ins and check-outs, and process transactions with warmth and professionalism.

Fluency in English is essential, and you should be comfortable with standard hotel software while maintaining accuracy with cash and credit card transactions. This role offers clear career progression from Front Office Supervisor toward Assistant Front Office