Front Desk Pro: Guest Experience & Flexible Scheduling

Flynn Hospitality; Greenville (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Welcoming culture

Industry-leading benefits

Competitive pay

Career growth

Hotel discounts

Flexible scheduling

Education support

401(k) with company match

Promotions from within

Job summary

Flynn Hospitality in Greenville is seeking a Front Desk Agent to welcome guests, manage check-ins, and handle reservations using Hilton or Marriott systems. You will be the first smile guests see and the key to a smooth stay.

Ideal candidates bring friendly service, previous front desk experience, and the ability to multitask under pressure. We offer industry-leading benefits, growth opportunities, and a welcoming, inclusive team culture.

Qualifications

• Friendly, polished customer service experience is required.
• Hotel front desk experience preferred.
• Experience with PMS systems like FOSSE is a plus.
• Ability to multitask and stay calm under pressure.
• Open availability for all shifts including overnights.

Responsibilities

• Welcome and check in guests using Hilton or Marriott systems
• Handle reservations, payments, and guest inquiries
• Resolve issues with professionalism and positivity
• Communicate with housekeeping and engineering as needed
• Promote Marriott loyalty programs and upsell amenities

Skills

Customer service

Front desk experience

PMS software

Multitasking

Overnight shifts

Tools

FOSSE

Job description

Flynn Hospitality in Greenville is seeking a Front Desk Agent to welcome guests, manage check-ins, and handle reservations using Hilton or Marriott systems. You will be the first smile guests see and the key to a smooth stay.

Ideal candidates bring friendly service, previous front desk experience, and the ability to multitask under pressure. We offer industry-leading benefits, growth opportunities, and a welcoming, inclusive team culture.