Guest Experience Pro — Front Desk with Growth & Perks

Hampton Inn & Suites Burleson - Fort Worth, Txrth,; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Welcoming culture

Industry benefits

Competitive pay

Career growth

Hotel discounts

Education support

401(k) match

Promotions from within

Job summary

Flynn Hospitality in the United States is seeking a Front Desk Agent to welcome guests, check them in, and handle inquiries. You’ll work with Hilton or Marriott systems and collaborate with housekeeping and engineering.

The ideal candidate brings friendly, professional customer service, front desk experience, and comfort with fast-paced tasks. We offer competitive pay, benefits, and growth opportunities, plus hotel discounts and education support.

Qualifications

• Customer-friendly communication and professional demeanor.
• Front desk experience preferred.
• Familiarity with hotel PMS systems is a plus.
• Ability to multitask and stay calm under pressure.
• Open availability for all shifts, including overnights.

Responsibilities

• Welcome and check in guests using Hilton or Marriott systems.
• Handle reservations, payments, and guest inquiries.
• Resolve issues with professionalism and positivity.
• Coordinate with housekeeping and engineering as needed.
• Promote Marriott loyalty programs and upsell amenities.

Skills

Customer service

Front desk experience

PMS familiarity

Multitasking

Overnight shifts

Tools

FOSSE PMS

Job description

Flynn Hospitality in the United States is seeking a Front Desk Agent to welcome guests, check them in, and handle inquiries. You’ll work with Hilton or Marriott systems and collaborate with housekeeping and engineering.

The ideal candidate brings friendly, professional customer service, front desk experience, and comfort with fast-paced tasks. We offer competitive pay, benefits, and growth opportunities, plus hotel discounts and education support.