Front Desk Pro: Check-In, Reservations & VIP Service

Study Hotels; Philadelphia (Philadelphia County); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits package

401(k) retirement plan

Paid time off

Paid holidays

Drug-free workplace

Job summary

The Study at University City is seeking a Guest Service Agent to deliver a welcoming and seamless guest experience at the Front Desk. You will manage check-in/check-out, reservations, and guest inquiries while coordinating with other hotel departments to ensure efficient service.

Ideal candidates are service-minded, organized, and able to multitask in a fast-paced environment. This full-time role offers benefits and opportunities to grow within a hospitality-focused team in Philadelphia.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Provide exceptional guest service during check-in and check-out processes.

Skills

Customer service

Interpersonal skills

Organization

Multitasking

Verbal communication

Written communication

English proficiency

Flexibility

Education

High school diploma

Tools

Outlook

Word

Excel

Job description

The Study at University City is seeking a Guest Service Agent to deliver a welcoming and seamless guest experience at the Front Desk. You will manage check-in/check-out, reservations, and guest inquiries while coordinating with other hotel departments to ensure efficient service.

Ideal candidates are service-minded, organized, and able to multitask in a fast-paced environment. This full-time role offers benefits and opportunities to grow within a hospitality-focused team in Philadelphia.