Front Desk Patient Services Specialist – Medical Office

Bon Secours Mercy Health; Ohio; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off & parental / FMLA leave

Job summary

Bon Secours Mercy Health in Ohio is seeking a Patient Services Representative (PSR) for a Physician Office at Dent Crossing Family Medicine. You will register patients, verify demographics, collect insurance information, schedule appointments, and assist with chart updates in a fast-paced community practice.

The role emphasizes outstanding customer service, accurate data entry, and coordinated care across departments.

Qualifications

• High School Diploma or GED (required).
• Prior Experience In Patient Registration/healthcare (preferred).

Responsibilities

• Serves as the primary point of contact between patients and physician practices.
• Provides strong communication and excellent customer service by greeting patients and the community respectfully.
• Registers patients, verifies demographics, collects insurance information, and records patient data accurately.
• Schedules appointments, processes admission paperwork, and assists with referrals and billing as needed.
• Maintains patient charts and coordinates with clinical staff to ensure smooth patient flow.

Education

High School Diploma or GED (required)

Prior Experience In Patient Registration/healthcare (preferred)

Job description

Bon Secours Mercy Health in Ohio is seeking a Patient Services Representative (PSR) for a Physician Office at Dent Crossing Family Medicine. You will register patients, verify demographics, collect insurance information, schedule appointments, and assist with chart updates in a fast-paced community practice.

The role emphasizes outstanding customer service, accurate data entry, and coordinated care across departments.