Front Desk Patient Services Specialist – Dermatology

Christie Clinic; Champaign (IL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

401k Plan

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Identity Theft Protection

Group Term Life Insurance

Job summary

Christie Clinic in Champaign, IL seeks a full-time Patient Service Representative for the Dermatology department. Shifts typically run Monday–Friday (8:00am–5:00pm, 7:00am–4:00pm, or 7:30am–4:30pm) with no night or weekend requirements.

Responsibilities include greeting patients, handling high-volume calls, scheduling appointments, check-in, updating demographics, and processing payments. Requires a high school diploma; medical office experience preferred.

Qualifications

• High school diploma or better.
• Preferred experience in a medical office setting.

Responsibilities

• Greet patients and visitors professionally and solicit feedback.
• Handle high-volume phone calls and schedule patient appointments.
• Provide check-in process for patients and verify demographics.
• Maintain provider schedules and keep lobby area neat.
• Process payments using the software system and balance daily.
• Assist with medication refill requests via the EMR workflow.

Skills

Phone handling

Customer service

Appointment scheduling

Demographics verification

Medical office experience

Education

High School diploma

Tools

EMR software

Job description

Christie Clinic in Champaign, IL seeks a full-time Patient Service Representative for the Dermatology department. Shifts typically run Monday–Friday (8:00am–5:00pm, 7:00am–4:00pm, or 7:30am–4:30pm) with no night or weekend requirements.

Responsibilities include greeting patients, handling high-volume calls, scheduling appointments, check-in, updating demographics, and processing payments. Requires a high school diploma; medical office experience preferred.