Front Desk & Patient Services Specialist

Tenet Healthcare; San Antonio (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with employer match

Paid time off

Career development

Job summary

Tenet Physician Resources, a Tenet Healthcare company, is seeking a front office professional for our physician practice in Texas. This non-exempt medical office position handles front office tasks and patient interactions to ensure smooth daily operations.

You will greet patients, answer phones, check in/out patients, verify insurance, process referrals, collect payments, and guide patients through the patient portal. Prior medical office experience is preferred.

Qualifications

• High school diploma or GED; completion of medical office assistant program preferred.
• Healthcare management/administration certification preferred.
• Two years of customer service experience, preferably in a medical office.

Responsibilities

• Greet patients entering the physician practice.
• Answer office phones, schedule and confirm appointments.
• Check in patients, collect demographic data, enter data into the system, verify insurance.
• Assist in checkout, referral processing and scheduling.
• Collect co-pays and post charges.
• Perform charge entry and patient balance processing.
• Distribute information about office policies and the practice.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Education

High school diploma/GED

Medical office assistant program

Healthcare management/administration certification

Job description

Tenet Physician Resources, a Tenet Healthcare company, is seeking a front office professional for our physician practice in Texas. This non-exempt medical office position handles front office tasks and patient interactions to ensure smooth daily operations.

You will greet patients, answer phones, check in/out patients, verify insurance, process referrals, collect payments, and guide patients through the patient portal. Prior medical office experience is preferred.