Front Desk Patient Services Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Oklahoma City (OK); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy in Oklahoma City seeks a Patient Service Representative (PSR) who serves as the first contact for patients and visitors, ensuring a positive and seamless experience by managing front desk operations and workflows.

The role emphasizes strong communication, confidentiality, accuracy in data entry, and the ability to stay composed under pressure while delivering courteous, professional service.

Qualifications

• Education: High school diploma or equivalent.
• Proficient in basic computer skills and data entry.
• Excellent customer service and strong communication abilities.
• Ability to maintain confidentiality and follow privacy procedures.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Manage front desk operations and workflows to ensure a positive patient experience.

Skills

Strong verbal and written comms

Data entry

Word processing

Customer service

Confidentiality

Under pressure

Front desk training

Education

High school diploma or equivalent

Job description

Mercy in Oklahoma City seeks a Patient Service Representative (PSR) who serves as the first contact for patients and visitors, ensuring a positive and seamless experience by managing front desk operations and workflows.

The role emphasizes strong communication, confidentiality, accuracy in data entry, and the ability to stay composed under pressure while delivering courteous, professional service.