Front Desk & Patient Services Specialist

Meridian Behavioral Healthcare, Inc.; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Holidays

Health, dental, vision & wellness

403(b) with company match

Tuition reimbursement & career growth

Employee perks and discounts

Job summary

Meridian Behavioral Healthcare, Inc. is seeking a Customer Service Specialist to be the first point of contact for clients, offering a welcoming, supportive experience in person and by phone. The role supports daily operations and connects individuals to necessary care.

The position emphasizes clerical duties, billing, and excellent client interaction, with potential bilingual advantages and a focus on compassionate service within a mission-driven team.

Qualifications

• Associate's degree preferred with clerical/reception or billing experience OR High School Diploma/GED with 2+ years of office/clerical experience (including public interaction; healthcare preferred)
• Ability to type 27 WPM and pass required assessments
• Bilingual skills a plus

Responsibilities

• Greet and assist clients, answering questions and directing them to appropriate services
• Provide administrative support including scheduling, correspondence, filing, and office coordination
• Collect co-payments, manage deposits, and maintain related financial records
• Support departmental operations and contribute to overall program success

Skills

Customer service

Administrative support

Bilingual

Education

Associate's degree or High School Diploma/GED with 2+ years office/clerical experience

Job description

Meridian Behavioral Healthcare, Inc. is seeking a Customer Service Specialist to be the first point of contact for clients, offering a welcoming, supportive experience in person and by phone. The role supports daily operations and connects individuals to necessary care.

The position emphasizes clerical duties, billing, and excellent client interaction, with potential bilingual advantages and a focus on compassionate service within a mission-driven team.