Front Desk: Patient Services & Scheduling

Midwest Vision Partners, LLC; Blackman Charter Township (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, life and disability保险

PTO program

Seven company paid holidays

401(k) with company match

Job summary

Midwest Vision Partners is seeking a Front Desk/Receptionist to greet patients, verify insurance, and register patients in the billing system. You will maintain smooth communication between patients, providers, and the clinical team—handling scheduling inquiries and collecting co-pays.

Primary duties include updating patient information, ensuring accurate records, and supporting front desk operations with a focus on professionalism and accuracy in a busy clinic environment.

Qualifications

• High school diploma or GED is required.
• Strong verbal and written communication skills are essential.
• Entry level accepted; telephone operator or high call volume experience is a plus.

Responsibilities

• Greet patients in a friendly, professional manner.
• Enter/update insurance and demographics in medical software.
• Complete patient registration and collect necessary information.
• Assist with scheduling inquiries and appointment confirmations.
• Collect co-pays and verify patient benefits.
• Maintain front desk flow and coordinate with providers and staff.
• Reconcile cash and daily reports.
• Prepare charts and basic clerical tasks.

Skills

Customer service

Communication

Data entry

Team coordination

Education

High school diploma or GED

Tools

Medical software

Billing system

Job description

Midwest Vision Partners is seeking a Front Desk/Receptionist to greet patients, verify insurance, and register patients in the billing system. You will maintain smooth communication between patients, providers, and the clinical team—handling scheduling inquiries and collecting co-pays.

Primary duties include updating patient information, ensuring accurate records, and supporting front desk operations with a focus on professionalism and accuracy in a busy clinic environment.