Front Desk & Patient Services Coordinator — Vision Care

MyEyeDr.; Winchester (MD); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical & dental coverage

Vision coverage

401K with match

PTO & holidays from day one

Job summary

MyEyeDr. is hiring a Patient Service Coordinator to manage front desk duties and deliver a best-in-class patient experience. No optical experience required; training will be provided.

You will support check-in/out, verify insurance options, and assist with appointment confirmations while coordinating with Dr. availability. The role requires weekend and evening shifts at times, reports to the Office General Manager, and offers comprehensive benefits and opportunities for growth within a

Qualifications

• Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.
• Organized, able to prioritize multiple tasks under pressure, providing best in class service to patients and staff.
• Flexible and able to wear multiple hats in a fast-paced environment.
• Friendly, caring, patient-centric attitude; team player.

Responsibilities

• Provide patients a personalized check in/out process experience.
• Verify and educate patients on insurance options at check in/out.
• Assist with appointment confirmations and patient outreach in coordination with doctors.
• Manage multiple phone lines, greet patients, and support office staff as needed.
• Cross-train to other office roles such as Eyewear Consultants and Optometric Technicians.
• Collaborate with doctors and staff to ensure a seamless patient experience.

Skills

Front desk experience

Organized

Flexible

Friendly

Team player

Communication skills

Computer savvy

Tools

None

Job description

MyEyeDr. is hiring a Patient Service Coordinator to manage front desk duties and deliver a best-in-class patient experience. No optical experience required; training will be provided.

You will support check-in/out, verify insurance options, and assist with appointment confirmations while coordinating with Dr. availability. The role requires weekend and evening shifts at times, reports to the Office General Manager, and offers comprehensive benefits and opportunities for growth within a