Front Desk Patient Services Coordinator

Hackensack Meridian Health; Wall Township (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist in New Jersey. The role covers front desk duties, check-in/check-out, scheduling, and patient communications to ensure a seamless patient experience in the ambulatory setting.

Ideal candidates bring 1+ year customer service experience, strong communication, and computer skills. Travel to multiple locations may be required; reliable transportation is preferred. Competitive hourly pay with benefits offered.

Qualifications

• High School diploma or GED or equivalent experience.
• 1+ years experience in a customer service setting.
• Ability to manage multiple tasks in a fast-paced environment.
• Travel to various locations as needed.
• Reliable transportation required.
• Proficient with Microsoft Office or Google Suite.
• Excellent written and verbal communication skills.
• Associates degree preferred; EMR/EHR experience a plus.

Responsibilities

• Manages front desk duties in ambulatory settings.
• Handles check-in/check-out, scheduling, and registrations.
• Verifies demographics and insurance information, collects copays.
• Maintains EMR accuracy and confidential patient information.
• Responds to calls, emails, and referrals in a courteous manner.
• Supports practice operations and coordination across locations.

Skills

Customer service

Excellent communication

Professional demeanor

Multitasking

Proficient computer skills

Education

High School diploma or GED

Associates Degree (preferred)

Tools

EMR/EHR

Microsoft Office/Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist in New Jersey. The role covers front desk duties, check-in/check-out, scheduling, and patient communications to ensure a seamless patient experience in the ambulatory setting.

Ideal candidates bring 1+ year customer service experience, strong communication, and computer skills. Travel to multiple locations may be required; reliable transportation is preferred. Competitive hourly pay with benefits offered.