Patient Care Front Desk Coordinator

Hackensack Meridian Health; Paramus (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health in Paramus, NJ is seeking a Medical Office Specialist to support our ambulatory care team. You will manage front desk operations, check-in/check-out, scheduling, registration, and patient flow to ensure a positive patient experience.

The role requires strong customer service, basic computer skills, and the ability to work across locations. Travel may be required; a GED or higher and 1+ year experience are preferred.

Qualifications

• High School diploma or GED or equivalent.
• 1+ years customer-facing experience.
• Proficient computer skills including MS Office or Google Suite.

Responsibilities

• Manage front desk operations and patient check-in/check-out.
• Coordinate scheduling and registration to ensure smooth patient flow.
• Maintain patient information accuracy in the EMR system.
• Handle communications (phone, email, RightFax) promptly and professionally.
• Support practice operations and relay issues to leadership when needed.

Skills

Customer service

Communication

Time management

Education

High School diploma or GED

Associates Degree (preferred)

Tools

EMR/EHR experience

MS Office / Google Suite

Job description

Hackensack Meridian Health in Paramus, NJ is seeking a Medical Office Specialist to support our ambulatory care team. You will manage front desk operations, check-in/check-out, scheduling, registration, and patient flow to ensure a positive patient experience.

The role requires strong customer service, basic computer skills, and the ability to work across locations. Travel may be required; a GED or higher and 1+ year experience are preferred.