Front Desk & Patient Services Coordinator

Beth Israel Lahey Health; Stratham (NH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Free onsite parking

Health insurance

Dental plan

Retirement plan

Job summary

Exeter Hospital, part of Beth Israel Lahey Health, is seeking an Administrative Front Office Associate to deliver top-tier patient service. You will handle phones, check-in/out, scheduling, and records while supporting billing activities across the practice.

A collaborative team environment and opportunities for growth are emphasized. Day-to-day duties include coordinating referrals, processing payments, and maintaining accurate charts and reports in EMR systems.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service environment preferred.
• Familiarity with front office administrative duties.

Responsibilities

• Greets and assists patients with check-in/check-out; directs calls and questions.
• Schedules patient appointments and maintains clinic calendars.
• Verifies referrals or ensures referrals are obtained as needed.
• Reviews mail and internal communications; orders supplies as needed.
• Performs data entry of patient information and billing details.
• Collects payments and assists with accounts receivable entries.
• Generates reports using software and Excel; supports clinic operations.

Skills

Customer service

Phone etiquette

Data entry

Scheduling

Education

High school diploma or equivalent

Tools

EMR software

Billing software

Excel

Job description

Exeter Hospital, part of Beth Israel Lahey Health, is seeking an Administrative Front Office Associate to deliver top-tier patient service. You will handle phones, check-in/out, scheduling, and records while supporting billing activities across the practice.

A collaborative team environment and opportunities for growth are emphasized. Day-to-day duties include coordinating referrals, processing payments, and maintaining accurate charts and reports in EMR systems.