Patient-Focused Medical Office Coordinator

Beth Israel Lahey Health; Exeter (NH); On-site; USD 24,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health seeks an Administrative Support professional to join our Exeter, NH practice. You will greet patients, schedule visits, answer phones, and handle messages with courtesy and accuracy, while maintaining confidentiality and a welcoming environment.

This role supports physicians and staff, manages patient referrals and data entry, processes payments, and helps maintain daily banking and office supplies.

Qualifications

• High school graduate or equivalent.
• 1-3 years experience in a customer service environment with BCLS within 6 months of hire.

Responsibilities

• Greet/check-in/check-out patients and handle messages.
• Schedule patients and manage appointment calendar.
• Answer telephones and direct inquiries to appropriate staff.
• Collect co-pays and verify insurance eligibility/updates.
• Post payments and balance daily journal; process daily banking tasks.
• Provide patient referrals as directed and assist with referrals where needed.

Skills

Customer service

Scheduling

Data entry

Medical office

Education

High school diploma

Tools

MS Office Suite

Electronic Health Records (EHR)

Job description

Beth Israel Lahey Health seeks an Administrative Support professional to join our Exeter, NH practice. You will greet patients, schedule visits, answer phones, and handle messages with courtesy and accuracy, while maintaining confidentiality and a welcoming environment.

This role supports physicians and staff, manages patient referrals and data entry, processes payments, and helps maintain daily banking and office supplies.