Patient Services Coordinator – Medical Office

Beth Israel Lahey Health; Hampton (NH); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Free onsite parking

Job summary

Exeter Hospital, part of Beth Israel Lahey Health, seeks a front desk administrative assistant to provide outstanding patient care and administrative support. You will greet patients, schedule appointments, manage records, and assist with billing and referrals in a collaborative, compassionate environment.

The role supports scheduling at clinic and off-site locations, uses department software and Excel for data entry, and participates in a fast-paced team focused on excellent patient service.

Qualifications

• High school graduate or equivalent.
• 1 year experience.
• 1-3 years experience in customer service environment.

Responsibilities

• Greet and check-in/out patients, schedule appointments, answer calls.
• Assist with referrals (with physician direction) or obtain referrals for visits in specialty offices.
• Review mail, order supplies, and manage filing.
• Assist billing with entry of charges and accounts receivable; participate in collections.
• Enter patient information and test results in electronic records using department software and Excel.
• Maintain filing systems, respond to records requests, and scan documents.
• Support providers scheduling at clinic and off-site locations; generate and maintain reports.

Skills

Customer service

Front desk

Education

High school diploma or equivalent

Job description

Exeter Hospital, part of Beth Israel Lahey Health, seeks a front desk administrative assistant to provide outstanding patient care and administrative support. You will greet patients, schedule appointments, manage records, and assist with billing and referrals in a collaborative, compassionate environment.

The role supports scheduling at clinic and off-site locations, uses department software and Excel for data entry, and participates in a fast-paced team focused on excellent patient service.