Front Desk & Patient Services Coordinator

RVNAhealth; Ridgefield (CT); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

403(b) retirement savings

Paid time off and holidays

Life and disability insurance

Wellness and employee assistance

Tuition reimbursement

Professional development opportunities

Job summary

RVNAhealth is seeking a friendly receptionist to be the first point of contact at our Ridgefield, CT office. This role supports daily administrative operations, manages calls and greeting visitors, and assists with routine data management and reporting.

Ideal candidates are organized, detail-oriented, and enjoy a collaborative, service-oriented environment. Experience in a receptionist or clerical role and proficiency with Microsoft Office are preferred.

Qualifications

• Minimum of one year of receptionist/clerical experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Strong verbal and written communication with a professional, service-oriented approach.
• Excellent organizational skills and attention to detail, able to manage multiple priorities.
• Comfortable with computers, office equipment, and electronic record systems.

Responsibilities

• Serve as the primary point of contact for incoming calls and visitors, providing courteous assistance and directing inquiries.
• Maintain an organized reception area and greet visitors, sign-in, and assist as needed.
• Manage telephone messages, update directory/extension information, and handle general inquiries.
• Provide administrative support including data entry, scanning, filing, copying, and distribution.
• Coordinate meeting room reservations and front-office coverage.
• Handle mail, deliveries, and maintain front desk supplies.
• Collect and report routine data, tracking spreadsheets and operational reports.
• Prepare and distribute weekly census and recurring reports with accuracy.
• Process front desk payments and forward records to the appropriate department.
• Support clinic, programs, and events with registration and visitor services.
• Communicate with the Patient Experience Manager to support efficient operations.
• Maintain confidentiality in line with HIPAA and regulatory requirements.

Skills

MS Office

Communication

Organizational skills

Data entry

Customer service

Tools

Microsoft Office Suite

Job description

RVNAhealth is seeking a friendly receptionist to be the first point of contact at our Ridgefield, CT office. This role supports daily administrative operations, manages calls and greeting visitors, and assists with routine data management and reporting.

Ideal candidates are organized, detail-oriented, and enjoy a collaborative, service-oriented environment. Experience in a receptionist or clerical role and proficiency with Microsoft Office are preferred.