Front Desk & Patient Services Coordinator

CareerArc; Queen Creek (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Banner Medical Group in Queen Creek, AZ, is seeking a Front Office Rep to coordinate patient flow, answer phones, register patients, and verify insurance. The role involves collecting payments, scheduling visits, and guiding patients through financial options to maximize reimbursement.

A supportive team environment and opportunities for growth are offered. The position requires strong communication, data-entry accuracy, and multitasking in a fast-paced clinic setting.

Qualifications

• High school diploma or GED required.
• Strong interpersonal, oral, and written communication skills.
• Experience in patient financial services or insurance processes preferred.

Responsibilities

• Register/check-in and data entry for patients and insurance information.
• Verify insurance eligibility and obtain pre-certifications/authorizations.
• Collect patient liability and explain financial policies and resources.
• Schedule appointments and manage patient flow to maximize reimbursement.
• Provide excellent customer service and assist in patient care coordination.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Education

High school diploma/GED

Tools

Office software

Microsoft Word

Excel

Job description

Banner Medical Group in Queen Creek, AZ, is seeking a Front Office Rep to coordinate patient flow, answer phones, register patients, and verify insurance. The role involves collecting payments, scheduling visits, and guiding patients through financial options to maximize reimbursement.

A supportive team environment and opportunities for growth are offered. The position requires strong communication, data-entry accuracy, and multitasking in a fast-paced clinic setting.