Front Desk Revenue Cycle Specialist

bannerhealth; Phoenix (AZ); On-site; USD 28,000 - 39,000; Full time

Job summary

Banner Health in Glendale, AZ is seeking a Front Desk Patient Financial Services Representative to coordinate patient flow, register patients, and collect insurance information. You'll verify eligibility, assist with pre-certifications and referrals, and explain financial policies to maximize reimbursement.

You will schedule visits, confirm appointments, post payments, and provide compassionate service within a busy clinic.

Responsibilities

• Registers patients and handles intake forms and signatures.
• Verifies insurance eligibility and assists with pre-certifications, referrals, and authorizations.
• Calculates and collects patient liabilities and explains financial policies to patients.
• Enters payments and performs daily reconciliation; balances cash drawer.
• Schedules appointments and procedures; confirms following day appointments.
• Communicates with patients and care teams to improve patient flow and service quality.
• Responds to requests for patient records according to policies and laws.
• Provides various patient services to aid flow (escorts, vitals, etc.).
• Works independently under supervision and adheres to routines and guidelines.

Job description

Banner Health in Glendale, AZ is seeking a Front Desk Patient Financial Services Representative to coordinate patient flow, register patients, and collect insurance information. You'll verify eligibility, assist with pre-certifications and referrals, and explain financial policies to maximize reimbursement.

You will schedule visits, confirm appointments, post payments, and provide compassionate service within a busy clinic.