Patient Services Specialist – Front Desk & Scheduling

Bon Secours Mercy Health; Greer (SC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Job summary

Bon Secours Mercy Health invites applications for a Patient Services Representative at Doctor's Family Medicine. The role is the first point of contact for patients, handling registrations, scheduling, insurance verification, and payment processing, while ensuring accurate medical records and a welcoming, supportive environment.

The candidate will often cover other physician practices as needed, delivering excellent customer service and maintaining patient flow.

Qualifications

• Proven customer service skills in a healthcare setting.
• Ability to verify demographics and insurance information.
• Manage patient scheduling and inquiries with accuracy.

Responsibilities

• Serve as the primary contact between patients and physician practices.
• Greet patients and provide excellent customer service.
• Schedule appointments and enter patient information into the system.
• Verify insurance details and assist with registrations and payments.

Skills

Customer service

Communication

Scheduling appointments

Cash handling

Problem solving

Education

High School Diploma or GED

Tools

Electronic Health Records (EHR)

MyChart

Revenue cycle software

Scheduling software

Job description

Bon Secours Mercy Health invites applications for a Patient Services Representative at Doctor's Family Medicine. The role is the first point of contact for patients, handling registrations, scheduling, insurance verification, and payment processing, while ensuring accurate medical records and a welcoming, supportive environment.

The candidate will often cover other physician practices as needed, delivering excellent customer service and maintaining patient flow.