Front Desk Patient Services Associate - Traveling

Jefferson Health Plans; Abington Township (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Job summary

Abington Memorial Hospital is seeking a Patient Services Associate I to enhance the patient experience by accurately processing arrival and departure activities at the front desk of an outpatient practice. The role verifies insurance, referrals, and patient demographics to support smooth flow to examination rooms.

responsibilities include greeting patients, handling check-in/check-out via EPIC, and escalating concerns while maintaining HIPAA compliance; travel to Jefferson Medical Group offices

Qualifications

• HS Diploma or equivalent required.
• Experience in customer service or patient-facing roles preferred.
• Healthcare environment experience is a plus.

Responsibilities

• Process check-in and check-out using EPIC.
• Greet patients and visitors professionally.
• Verify insurance, referrals, and patient demographics.
• Maintain efficient flow and escalate concerns.
• Adhere to HIPAA privacy and security standards.
• Perform other duties as assigned.

Skills

Customer service

Phone communication

HIPAA compliance

Front desk

Education

HS Diploma or equivalent

Tools

EPIC

Insurance verification software

Job description

Abington Memorial Hospital is seeking a Patient Services Associate I to enhance the patient experience by accurately processing arrival and departure activities at the front desk of an outpatient practice. The role verifies insurance, referrals, and patient demographics to support smooth flow to examination rooms.

responsibilities include greeting patients, handling check-in/check-out via EPIC, and escalating concerns while maintaining HIPAA compliance; travel to Jefferson Medical Group offices