Front Desk & Patient Services Associate

Valley Health System; Ridgewood (NJ); On-site; USD 27,290 - 34,109; Full time

Benefits offered by this job

Medical/Prescription, Dental & Vision Discount Program

Employee Assistance Program (EAP)

Tuition Assistance

Day Care Discounts for Various Facilities

Job summary

Valley Health System in Ridgewood is hiring for a front desk role that involves supporting practice staff and managing patient check-ins and check-outs. The position requires a high school diploma and previous customer service experience. A critical aspect of this role is demonstrating outstanding service and communication skills.

Benefits include medical insurance, life insurance, retirement plan, and opportunities for tuition assistance. The pay range for this position is $19.81 to $24.76 per hour based on experience and education.

Qualifications

• Six months of previous customer service/data entry experience required.
• Demonstrates courteous, caring, respectful, and compassionate behavior.
• Ability to listen and respond in a non-judgmental manner.

Responsibilities

• Perform front desk activities and support for the practice.
• Check-in and check-out patients as per practice management requests.
• Respond quickly to urgent situations and maintain patient confidentiality.

Skills

Customer service skills

Communication skills

Organizational skills

Teamwork

Confidentiality

Education

High school diploma or equivalent

Formal coursework in office management

Job description

Valley Health System in Ridgewood is hiring for a front desk role that involves supporting practice staff and managing patient check-ins and check-outs. The position requires a high school diploma and previous customer service experience. A critical aspect of this role is demonstrating outstanding service and communication skills.

Benefits include medical insurance, life insurance, retirement plan, and opportunities for tuition assistance. The pay range for this position is $19.81 to $24.76 per hour based on experience and education.