Front Desk Patient Service Specialist - Full-Time with PTO

Rush University Medical Center; Hagerstown (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical & dental coverage

401(k) plan

Job summary

Rush University Medical Center in Hagerstown, MD, is seeking a Patient Service Specialist to greet, register and assist patients at the outpatient PT center. This full-time role handles front desk duties, scheduling, and basic insurance tasks, with a focus on delivering a smooth patient experience.

The position offers daytime, Monday–Friday shifts with competitive hourly pay and benefits for full-time staff.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translation services, and business teams.
• Collect co-pays, manage payer approvals, and perform insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Rush University Medical Center in Hagerstown, MD, is seeking a Patient Service Specialist to greet, register and assist patients at the outpatient PT center. This full-time role handles front desk duties, scheduling, and basic insurance tasks, with a focus on delivering a smooth patient experience.

The position offers daytime, Monday–Friday shifts with competitive hourly pay and benefits for full-time staff.