Patient Service Specialist – Front Desk (PTO + 401k)

Rush University Medical Center; Seffner (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, dental, vision, RX

Company 401(k) match

Life and disability insurance

Job summary

Rush University Medical Center in Seffner, FL is seeking a Patient Service Specialist to greet patients at the front desk, register them, and guide them through their visit.

This full-time role offers a Monday–Friday schedule, a $16.00–$20.00 hourly compensation (pending experience), opportunities to coordinate with insurers, collect co-pays, schedule appointments, and support the center's operations and patient care.

Qualifications

• High School Diploma or GED required.
• Insurance verification experience required.
• At least 1 year of medical office experience required.
• Preferred: prior therapy experience.
• Preferred: 1 year scheduling experience.
• Preferred: 1 year front desk experience.
• Preferred: bilingual.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Insurance Verification

Medical Office

Scheduling

Front Desk

Bilingual

Education

High School Diploma or GED

Job description

Rush University Medical Center in Seffner, FL is seeking a Patient Service Specialist to greet patients at the front desk, register them, and guide them through their visit.

This full-time role offers a Monday–Friday schedule, a $16.00–$20.00 hourly compensation (pending experience), opportunities to coordinate with insurers, collect co-pays, schedule appointments, and support the center's operations and patient care.