Front Desk Patient Registration Specialist

Wakemed; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Wakemed in Raleigh, NC is seeking a Patient Registration Representative who will warmly welcome patients, check them in for visits, and coordinate follow-up appointments. You will accurately input demographic and insurance data and collect copays to ensure smooth patient flow.

The role requires strong interpersonal skills to deliver excellent service to patients and families in a high-volume setting across hospital entrances and medical office buildings.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service experience preferred.

Responsibilities

• Greet patients and check them in for appointments.
• Enter demographic and insurance information accurately.
• Collect copays and process point-of-service payments.
• Coordinate follow-up appointments as needed.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Wakemed in Raleigh, NC is seeking a Patient Registration Representative who will warmly welcome patients, check them in for visits, and coordinate follow-up appointments. You will accurately input demographic and insurance data and collect copays to ensure smooth patient flow.

The role requires strong interpersonal skills to deliver excellent service to patients and families in a high-volume setting across hospital entrances and medical office buildings.