Patient Registration & Check-In Specialist

WakeMed Health & Hospitals; Durham (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

WakeMed Health & Hospitals in Durham, NC is seeking a Patient Registration Representative to greet patients, check them in for appointments, and collect copays. You will accurately enter demographic and insurance data, schedule follow-up visits, and coordinate care with clinicians and staff.

The role emphasizes exceptional customer service in a high-volume, fast-paced environment, with a focus on clear communication with patients and healthcare partners at hospital entrances and physician

Qualifications

• 1 year of customer service preferred.

Responsibilities

• Greet and check patients in upon arrival.
• Collect copays and register patients in the system.
• Enter demographic and insurance information accurately.
• Coordinate and schedule follow-up appointments.
• Serve as a liaison to patients, families and healthcare professionals to deliver high-quality customer service.

Skills

Customer service

Interpersonal communication

Education

High School Diploma or Equivalent Required

Job description

WakeMed Health & Hospitals in Durham, NC is seeking a Patient Registration Representative to greet patients, check them in for appointments, and collect copays. You will accurately enter demographic and insurance data, schedule follow-up visits, and coordinate care with clinicians and staff.

The role emphasizes exceptional customer service in a high-volume, fast-paced environment, with a focus on clear communication with patients and healthcare partners at hospital entrances and physician