Patient Registration Pro - Fast-Paced, People-First Checkout

WakeMed Health & Hospitals; Chapel Hill (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

WakeMed Health & Hospitals in Chapel Hill is seeking a Patient Registration Representative to greet patients, check them in for appointments, and coordinate follow-up visits. The role emphasizes accuracy in data entry and strong customer service at busy hospital sites.

You will collect copays, enter demographic and insurance details, and serve as a liaison among patients, the community, and healthcare professionals to ensure smooth check-in and scheduling across departments.

Qualifications

• High School Diploma or equivalent required.
• Experience in customer service preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Greet patients and check them in for appointments.
• Enter demographic and insurance information accurately.
• Collect copays and manage point-of-service payments.
• Assist with scheduling follow-up appointments as needed.

Skills

Customer service

Interpersonal skills

Communication

Education

High School Diploma or Equivalent

Job description

WakeMed Health & Hospitals in Chapel Hill is seeking a Patient Registration Representative to greet patients, check them in for appointments, and coordinate follow-up visits. The role emphasizes accuracy in data entry and strong customer service at busy hospital sites.

You will collect copays, enter demographic and insurance details, and serve as a liaison among patients, the community, and healthcare professionals to ensure smooth check-in and scheduling across departments.