Patient Access & Registration Specialist

Wakemed; Clayton (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

WakeMed Health & Hospitals in Wake County is seeking a Patient Registration Representative who enjoys interacting with patients, checks them in for appointments, and coordinates follow-up visits. You will perform essential administrative tasks for patient registration, including capturing demographics and insurance information and collecting copays.

The role requires outstanding interpersonal and communication skills to provide top-tier customer service in a high-volume, fast-paced setting at

Qualifications

• High School Diploma or Equivalent required.
• 1 year of customer service experience preferred.
• Strong interpersonal and communication skills to deliver high-quality customer service.

Responsibilities

• Greet and check in patients for appointments.
• Enter demographic and insurance information accurately.
• Collect copays and point-of-service payments.
• Schedule follow-up appointments as needed.

Skills

Customer service

Interpersonal communication

Education

High School Diploma or Equivalent

Job description

WakeMed Health & Hospitals in Wake County is seeking a Patient Registration Representative who enjoys interacting with patients, checks them in for appointments, and coordinates follow-up visits. You will perform essential administrative tasks for patient registration, including capturing demographics and insurance information and collecting copays.

The role requires outstanding interpersonal and communication skills to provide top-tier customer service in a high-volume, fast-paced setting at